We’ve created a list of our frequently asked questions for leak detection and repair. If you can’t find the answer to your question, please contact the Waterlink team on 0333 000 0058(opens in a new tab). We're here to help 24/7, 365 days a year.
If you do have lead pipes, this is not necessarily something to be concerned about – regular water quality checks are carried out on all water supplies to ensure that your drinking water is within government regulations.
If you are still concerned, however, then the best solution is to replace your water supply pipe. If you would like a free quote for pipe replacement, please phone 0333 000 0058(opens in a new tab) (option 1) or email us on waterlink@southeastwater.co.uk(opens in a new tab).
If your home was built after the 1970s then you shouldn’t have lead pipes. The government passed a law in 1970 making the installation of lead water pipes illegal. If your home is pre 1970, but has been modernised, then again your pipework has mostly been replaced with modern materials. If your home has not been modernised and it was built before 1970, then it is advisable to check your pipes.
If you would like a Free Quote for a pipe replacement, please phone 0333 000 0058(opens in a new tab) (option 1) or email waterlink@southeastwater.co.uk(opens in a new tab), a Waterlink-trained plumber will then attend your site to assess the situation and advise you of your options and provide the quote.
The old pipework will be located and capped off, and a new pipeline will be laid. Waterlink strives to use no-dig technology wherever possible to ensure minimal disturbance to the levels above.
Wherever possible, Waterlink staff aim to use no-dig technology. However, to cap off the old supply and undertake the connection of the new pipe, some digging will be necessary. Once the work has been completed, any areas that have been dug will be reinstated.
Yes.
Yes, this can even improve your flow.